Ackley's primary responsibilities include providing overall direction for the marketing, management, and technical operations of the Developers Program as well as overseeing strategic partnerships. Prior to this role, Ackley was senior director of strategic partnerships for eBay.

Ackley joined eBay in 2003 as part of eBay's acquisition of FairMarket, which provided technology solutions and services to online marketplaces. As vice president of product management, Ackley led the development of the FairMarket's platform-based application approach to online marketplaces as well as the company's early deployment of application programming interfaces (APIs).

Prior to FairMarket, Ackley co-founded Social Goods, LLP and worked with Anderson Consulting.

Ackley holds a Bachelor of Science degree in Biomedical Engineering and Electrical Engineering from Duke University, and a Masters in Business Administration from Harvard University.